Reference

Privacy Policy for Your bobo77 Account

This Privacy Policy explains what we collect when you open an account, send us a message, or use the site on mobile and desktop, and why we keep…

Data useCookie controlAccess requestsLocal law
bobo77 Privacy Policy for Your bobo77 Account
CONTACT PATHS

Where to Ask About Records

If you want to ask how your record is stored, edited, or closed, reach us through live chat, email, or the contact form.

Live Chat Send a privacy question in chat and we link it to your account email…
Email Write to us if you want a record you can keep.
Contact Form Open the form when chat is busy or you want to attach a wallet…
PRIVATE HANDLING

What Stays Private in Practice

We treat privacy as part of account handling, not a separate page you forget after opening it.

Data Collection

We only ask for the details needed to create and maintain your account: email, login credentials, device signals, and the…

Cookie Use

Cookies keep you logged in, remember language choice, and help us detect a fresh device.

Account Safety

If a login looks unusual, we may ask you to confirm the email on file or resend a code before…

Retention Rules

We keep request logs, payment references, and security records only as long as we need them for service, dispute handling…

Change Requests

To change, export, or delete data where the law allows, send a message from the email linked to your account…

Who Can Help

Our privacy requests team handles questions through live chat and email.

Common Privacy Questions from Indonesia

These are the questions we hear most when someone wants to know what happens to account data, cookies, and payment references. Each answer stays tied to the same privacy rules, so you can check what we keep, how you can ask for a change, and how we reply through the channel you choose.

We collect the details needed to create and protect your account, such as email, login credentials, device signals, and the payment reference tied to your request. We do not keep extra fields unless you send them for a privacy reason.

Yes. When you send a request through DANA, OVO, GoPay, or QRIS, we may keep the reference number, time, and status so we can match it to your account and handle a dispute without asking again.

Yes. Send the request from the email linked to your account, tell us what should change, and we will verify the record before updating what local law allows. We reply through the same thread.

Cookies help keep you signed in, remember language choice, and recognise a fresh device. If you clear them in Chrome, Safari, or another browser, you can return and set the preference again on your next visit.

We keep personal data only as long as needed for service, security, dispute handling, and legal retention. After that period, we remove or anonymise what we no longer need and keep only what the law requires.

Use live chat or email and include your account email plus the request type. If your message is about a record from your wallet, add the DANA, OVO, GoPay, or QRIS time stamp so we can trace it.